While we figure out new ways to work, technology continues to advance and automation is being weaved into our everyday lives.
The way of the future is accessibility with simplicity in mind to bring a seamless experience by leveraging technology to fill in the gaps. Today’s workforce is changing and people are being selective in the careers of choice to focus more on the value of life. This is creating a shift in the resources available, resulting in skill gaps and reduced manpower available to fill jobs.
AI will automate a number of jobs but it won’t replace everything as outlined in 6 AI Myths Debunked published by Gartner. Taking stock of what needs to change now will prepare businesses to thrive for years to come. For instance, self-check-outs are increasing and grab-and-go models are being introduced. It will be interesting to learn how this will impact retail and grocery store shopping.
Business enablement will reengineer the traditional ways of working, shopping and traveling by implementing the latest advances in delivering, selling and servicing. The Forbes 1000 summit opened up conversations on how small businesses can thrive and propel forward with the right tools and resources. While the pandemic created a number of businesses to close, there were a record number of new small businesses created in 2020.
“Small businesses accounted for two-thirds of net new American jobs before the pandemic. Our Next 1000 Summit will empower the brightest small business leaders who are driving the economy forward, disrupting industries and challenging the status quo,” said Maneet Ahuja, Senior Editor, Forbes.
Reshaping the future of corporate functions as identified in this McKinsey report will redefine support roles and create new ones as organizations adopt and streamline operations. The future of workforce ecosystems will evolve and become increasingly important for environments inclusive of humans and machines. Solving for the customer and employee experience now will not only drive growth but also attract the right talent to support the collective vision and build a culture aligned to what matters most.